Business · Design · Technology · AI · Operations
Business & Solution Designer
Turning complex problems & ideas into practical solutions.
I help businesses solve problems, build new things and make complex projects happen.
What I can
help with
Four ways I get involved.
Solve
Improve what already exists.
- Process improvement
- Customer journeys
- Commercial operations
- CRM & systems
- Internal organisation
Design
Turn an idea into something concrete.
- Products & services
- Customer experiences
- Commercial offers
- New concepts
- Events & experiences
Build
Create the tools and systems needed to make it work.
- Internal tools
- AI solutions
- Automation
- CRM
- Dashboards
- Integrations
Execute
Take a project from plan to reality.
- Project coordination
- Implementation
- Supplier management
- Team coordination
- On-site execution
How I work
From problem to execution.
01
Understand
Understand the actual problem, the people involved and what needs to change.
02
Design
Work out what the solution should look like and how it should work.
03
Build
Create the tools, systems, processes or experiences required.
04
Execute
Put the solution into practice and deal with what happens in the real world.
05
Improve
Learn from what happens and make it better.
Selected work
Five projects, start to finish.
Where I have
experience
Environments where the details matter.
Automotive
Automotive experiences, manufacturers, partners and premium clients.
Motorsport
High-performance environments, vehicles, instructors and demanding operations.
Luxury
UHNWI, C-level clients, luxury partners and premium service standards.
Premium Experiences
Designing and delivering experiences where the details matter.
The hybrid
I work across different sides of a business.
My background sits between business, customer experience, design, technology and operations.
Sometimes the answer is a better process. Sometimes it's a new tool, an automation, a new experience or simply someone taking ownership of a complicated project.
I use the approach and tools that fit the problem rather than starting with a predefined solution.
Contact
Have something you need to solve, build or make happen?
Tell me what you're working on. I'll come back to you directly.